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Customized Programs

 

Managing and Motivating Start-Up Entrepreneurs

This was a very hands-on workshop in which we first identified the key issues and problems around the dealer/distributor relationship. Secondly, we generated problem solving strategies using the Problem Solving Matrix which included some of the following steps:

  • State the problem
  • Analyze the problem
  • Set the goal
  • Find a solution
  • Analyze the outcome
  • Improve on the process

At the end of this workshops participants left with a marketing and sale plan which included understanding the market/customer conditions, customer requirements, a customer profile checklist, a strategic marketing plan, and a sales approach which was consultative versus order taking.

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Customer Satisfaction could be the only sustainable advantage in the new economy.

John Chambers, CISCO