If You Have the Power–It's Only Because I Gave it to You Several years ago I worked in a small management consulting office with a woman named Stephanie. When I came on board John, who I had worked with for years prev ...
Category: Inspiration
Customer Service, Getting it Right the First Time You've probably heard about first impressions. Well it's the same for customers. What they get, and what they see the first time―makes the biggest impression. And it s ...