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Tag Archives: trust

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YAY! Changing Oil With Customer Service

August 19, 2015 By Val Gee be the best, customer service pays off, respect, trust In customer service, Uncategorized 0 Comments

CUSTOMER SERVICE SOLVES PROBLEMS So the 'change oil' sign came on in my car. Later that day, I was on Harlem Street in Oak Park, Illinois and saw a Jiffy Lube so I pulled in. Ooops, too late I saw the EXIT sign. I had e ...

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Angry–Do I Really Want To Sink That Low?

January 28, 2015 By Sarah Gee attitude, power, trust In BeThe Best You Can Be, Inspiration, Move Forward 0 Comments

If You Have the Power–It's Only Because I Gave it to You Several years ago I worked in a small management consulting office with a woman named Stephanie. When I came on board John, who I had worked with for years prev ...

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Leaders Create High Performance Teams

December 9, 2014 By Jeff Gee Inspiration, Leadership Skills, Motivation, navy seal, purpose, trust In Bottom Line, Building Winning Teams, High Performance, High Profitability, Leadership Skills 0 Comments

Leaders and Managers Go Hand In Hand Leaders and managers are not the same. They don’t view or do things the same way. They’re not supposed to.  Leaders focus on people. A manager focuses on systems and structure. ...

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Connecting the Dots

July 2, 2014 By Val Gee calligraphy, connecting, destiny, graduating, karma, Steve Jobs, trust In A Winning Attitude, BeThe Best You Can Be, Living Life, Performance Drivers, Self Improvement 0 Comments

In 2005 Steve Jobs gave a Commencement address which included three stories. The first is about connecting the dots. Here is what he said, “I dropped out of Reed College after the first 6 months, but then stayed around ...

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Recent Posts

  • Real Thoughts on Customer Service
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  • YAY! Changing Oil With Customer Service
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  • Great Leadership = Productivity

About MJ Learning

MJ Learning is a full service management training company that combines professional development with personal commitment to be your best every day.

Our training programs focus on the individual, making everyone in your organization accountable for their work performance.

Recent Posts

  • Real Thoughts on Customer Service
  • How We Smell
  • YAY! Changing Oil With Customer Service
  • Filtering Our Thinking in Crucial Conversations
  • Great Leadership = Productivity

Courses

  • Performance
  • Customer Service
  • Business Improv
  • Leadership Development
  • Sales Development

Testimonials

  • To say that I enjoyed your seminar would be an understatement as I am still thinking about the profound lessons that I learned.

    Baxter,
  • Performance—risen over 34%, Absenteeism—now almost non-existent, Internal satisfaction—increased by 50%, External customer satisfaction—grown by 60%.

    CDW-Computer Discount Warehouse,
  • I am not sure you realize the impact that you had upon all of us here who attended your session, when I tell you how much of an impression you made.

    CA,
  • Jeff Gee delivers a message that is not just for front line employees, this is across the board.

    Siemens Nuclear Medical Systems,
  • In today’s hyper-competitive marketplace, outstanding customer service lies at the heart of sustainable customer loyalty.

    Tellabs,
  • Love Jeff’s positive approach to life; he is a true motivator and the best speaker we’ve had.

    Grainger,
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